NCMHCE Questions


Ordering Questions

Can I place my order or ask questions by phone?

Absolutely! Call 407-463-4113. Our business hours are Monday - Friday, 9:00 AM - 5:00 PM EST.

How often is the Overview updated?

The Overview is constantly monitored for updating based on curriculum changes, changes to the NCMHCE, and feedback from students. When new material becomes known, it is added to the Overview.

How soon will the Overview hard copy arrive after I purchase it?

For those who purchase the NCMHCE using a credit card, we ship the same day if ordered before 3:00 pm EST. CTC also accepts payment by check or money order, though this can delay the shipping process. All shipments are by FedEx Ground service. Your binder will be shipped from the Atlanta, Georgia area. Expedited shipping is available for an additional charge.

Am I able to use the Case Studies multiple times?

Absolutely! Once you purchase access to the online Case Studies, you are free to take each Case Study as many times as you like during your one year timeframe.

Can I purchase just the manual or just the online scenarios?

We do not sell the NCMHCE Overview without the online Case Studies. The online Case Studies are meant to be used together with the Overview. Dr. Arthur feels both are needed to properly prepare for the licensure exam.

User Questions

How long can I access the online Case Studies or exams?

Your login information will be good for one year from the date of your purchase.

May I change my password?

Yes. Once you have successfully entered your account, you may go to Profile and change your password.

What is considered a passing score on the Case Studies?

Our Case Studies do not actually provide a "Pass" or "Fail" indicator. While the Case Studies are set up to emulate the NCMHCE, we are not directly affiliated with the NBCC who administers the NCMHCE. Therefore, we do not know the actual pass/fail criteria used for the NCMHCE. To our knowledge, the NBCC does not publicize this information. However, it is our understanding that the "pass" point for each Case Study of the NCMHCE is set by the NBCC's examination committee, and so the exact "pass" point may vary from one exam to another, depending on the Case Studies included on the exam you attempt.

The NBCC's information about NCMHCE scoring can be found on page 12 of the nbcc handbook found here: www.nbcc.org/assets/exam/handbooks/ncmhce.pdf

We recommend that you use the practice Case Studies to become comfortable with the exam format and to understand the types of DSM-5 related questions that are typical of the NCMHCE. To determine if you are in a good score range, take 1 set of case studies and tally up the total points for all correct responses. Both your Information Gathering and Decision Making scores should fall within the 66% - 72% range.

Anecdotal feedback from many customers shows that the Case Studies are more difficult than the actual scenarios of the NCMHCE, so that if you do well on our Case Studies, you should do well on the exam. Remember, just because your scores do not fall into the range stated above does not necessarily mean you won't pass the NCMHCE. Dr. Arthur's advice is to continue taking the scenarios - note you can take them over again as many times as you like.

I am unclear as to which of my answers were correct or incorrect?

Once you complete a Case Study, you can get your scores by clicking on the "get your scores" link at the bottom of the page. This will take you to the answer page. At the top of the answer page, you will see your Information Gathering score and your Decision Making score.

Further down the page, each question is listed with all available options shown. Each option shows a point value in parentheses in front of the question option and it is also shown in green, red, or black. The color coding is as follows:

If you chose the question and it was an appropriate question to ask for that situation, the answer appears in green.

If you chose the question and it was an inappropriate question to ask for that situation, the answer appears in red.

If you did not choose the question, the answer appears in black.

NCE Questions


Can I place my order or ask questions by phone?

Absolutely! Call 407-463-4113. Our business hours are Monday - Friday, 9:00 AM - 5:00 PM EST.

How long can I access the online scenarios or exams?

Your login information will be good for one year from the date of your purchase.

May I change my password?

Yes. Once you have successfully entered your account, you may go to Profile and change your password.

What are Dr. Arthur's qualifications?

Dr. Arthur received his Ed.D. degree in Counseling from Auburn University. He is a retired Professor Emeritus of Professional Counseling, having taught for over 35 years with Georgia State University. He has served as the Coordinator of the Professional Counseling Program at Georgia State University as well as the Coordinator of the Practicum/Internship Program. In addition, he has taught over 185 two-day NCE Prep seminars using his Study Guide. He was awarded Counselor Educator of the Year 2007 by the Licensed Professional Counselor Association of Georgia.

How often is the Study Guide updated?

The Study Guide is constantly monitored for updating based on curriculum changes, changes to the NCE, and feedback from students. When new material becomes known, it is added to the Study Guide.

How soon will the Study Guide arrive after I purchase it?

For those who purchase the Study Guide hard copy by credit card, we ship the same day if ordered before 3:00 pm EST. CTC also accepts payment by check or money order, though this can delay the shipping process.

All shipments are by FedEx Ground service. Your Study Guide will be shipped from the Atlanta, Georgia area. Expedited shipping is available for an additional charge.

Is Dr. Arthur's Study Guide enough, or do I need additional textbooks to study?

The answer depends on how familiar you are with the material in the Study Guide. Feedback from customers indicates that for recent graduates, the Study Guide is a sufficient resource that is both comprehensive in scope, while also concise in covering likely concepts that will be covered on the NCE.

If you have been out of your program of study 5-10 years, additional material may be helpful. Just be careful not to overwhelm yourself with too much material.

What is the best way to use Dr. Arthur's Study Guide to study for the NCE?

We recommend completing the Pre-Assessment Exam in the Study Guide first to help you evaluate your strengths and weaknesses, and then, based on those results, decide what other material might be helpful. It is smart to prioritize your study time by focusing on terms, names, and ethics. Other suggestions:

  • Locate a study partner.
  • Attend a live preparatory seminar.
  • Take one chapter to work with you.
  • Take the Practice Examinations. They are built like the NCE. Frequently, manual purchasers provide feedback which indicates that the Pre-Assessment Examination and the Practice Examinations are more difficult than the actual NCE, so if you pass those, you should do well.